Accountability and Performance Weekly – July 19-25

Performance Management
High Turnover Hinders Progress on Agency ‘Priority’ Goals
Charles Clark, Government Executive
The officials designated as point persons for achieving progress toward agency priority goals are hindered by heavy turnover, spotty information sharing and flawed performance plans.

When Performance Measurement Goes Wrong in Government
Philip Joyce, Governing
Scandals over falsified performance data compromise efforts for greater accountability. But there are lessons to be learned.

What ‘Moneyball for Government’ really means
Steve Kelman, Federal Computer Week
Steve Kelman argues that there are two distinct flavors of this data-driven assessment — and that their advocates don’t talk nearly as much as they should.

Turning big data into better health outcomes
John Moore, Federal Computer Week
Population health management involves identifying populations, assessing their disease status and developing appropriate responses. Those activities require access to data — and plenty of it.

Assessing Trust in Cross-Agency Networks
John Kamensky, IBM Center for the Business of Government
“Trust but verify” was President Ronald Reagan’s mantra during the Cold War. But today, “trust” is a key element to creating effective cross-agency networks to get things done. But what, exactly, is “trust,” and how do you know what to look for?

Can 28 nations collaborate online?
Sean Lyngaas, Federal Computer Week
NATO is undergoing a “cultural shift” toward using IT that encourages intra-organization collaboration.

Rep. Latham wants to beef up agency performance requirements
Stephanie Wasko, Federal News Radio
Rep. Tom Latham’s (R-Iowa) “Lean and Responsive Government Act” requires agencies to use continuous process improvement measures for better efficiency and effectiveness.

Agencies need to put laser focus on business optimization
Beth McGrath, Federal News Radio
The current fiscal environment requires different, more strategic, thinking about how to make budget decisions and achieve the mission within the fiscal targets that are provided without disrupting the mission.

Budget Office Decentralizes Cost-Cutting Contest
Charles Clark, Government Executive
Agencies will now be in charge of collecting practical cost-savings ideas from their employees for the annual SAVE Award, rather than channeling all proposals through OMB.

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Accountability and Performance Weekly – July 12-18

Performance Management
Getting the Most from Strategic Reviews
Interview with Robert Shea, Principal in Grant Thornton Public Sector Practice, about the importance of strategic reviews.

Why successful performance measurement starts with considering purpose: An interview with Bob Behn, Professor, Harvard Kennedy School
Gov Innovator
As Bob Behn of the Harvard Kennedy School notes, performance measurement is not an end in itself. Instead, it can be helpful in achieving specific managerial purposes such as to evaluate, control, budget, motivate, promote, celebrate, learn and improve.

Articles on 2015 CAP Goals
Federal News Radio
Federal News Radio has released a series of articles on eight identified areas: people and culture, customer delivery, strategic sourcing, smarter IT delivery, shared services, open data, lab-to-market, and benchmark and improve mission-support operations.

Why Government Fails So Often
Timothy Clark, Government Executive
Analyzing programs that falter in an effort to lay the groundwork for success.

Using predictive analytics and rapid-cycle evaluation to improve program design and results: An interview with Scott Cody, Vice President, Mathematica Policy Research
Gov Innovator
What are predictive analytics and rapid-cycle evaluation and how can public agencies and programs use them to improve program delivery and outcomes?

Government contests come of age
Steve Kelman, Federal Computer Week
Steve Kelman looks at the amazing growth of agency “challenges” over the past decade, and the valuable lessons gleaned in a recent study.

OMB aims to keep launch of digital A-Team on track
Jack Moore, Federal News Radio
The success of the Obama administration’s revamped agenda for IT reform could hinge on whether a plan to start up a digital-services “A-Team” within OMB stays on track.

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Accountability and Performance Weekly – June 28 – July 11

Performance Management
OMB Shares How Agencies Will Actually Reach Goals in Areas Like Climate Change
Charles Clark, Government Executive
Eight of 15 action plans for cross-agency efforts are linked to Obama’s second-term management agenda.

Are We There Yet? Progress on CAP Goals
John Kamensky, Business of Government
A summary of some key findings from a recent GAO report on the interim cross-agency priority goals, as well as initial reactions to the first status updates released for the new round of CAP goals.

New: Progress Reports on Agency Priority Goals
John Kamensky, Business of Government
OMB releases first quarterly progress reports for the 2014-2015 round of agency priority goals.

Avoiding performance perversity: An interview with Donald Moynihan, Professor, University of Wisconsin-Madison
Andy Feldman, Gov Innovator
An increasing number of examples have shown the potential for performance measures to create perverse behavior within public agencies and programs. How can leaders and managers structure performance measures and incentives, and take action, to try to avoid so-called performance perversity?

Massachusetts’ juvenile justice Pay for Success initiative: An interview with George Overholser, CEO, Third Sector Capital Partners
Andy Feldman, Gov Innovator
In January 2014, Massachusetts announced its juvenile justice Pay for Success initiative aimed at reducing recidivism rates among youth. In doing so, it became one of the first jurisdictions in the U.S. to launch a PFS initiative, also called a Social Impact Bond.

Are Your Metrics Lying to You?
Practitioners must recognize warning signs that their metrics may be lying to them.

OMB and GSA developing unified measures to cut down on costs
Ariel Levin-Waldman, Federal News Radio
The Office of Management Budget and the General Services Administration have created a plan to gather data and make progress toward cutting unnecessary spending and inefficiency.

Transforming State Government from the Inside Out
Alliance to Transform State Government Operations
This report identifies strategies that states should consider when pursuing transformation in human capital, data analytics, consolidation/optimization, and enterprise management.

Open Government
Is Crowdsourcing the Future for Legislation?
Brian Heaton, Government Technology News
Lawmakers are using digital platforms such as Wikispaces and GitHub to give constituents a bigger hand in molding the laws they’ll be governed by.

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Accountability and Performance Weekly – June 14-27

Performance Management
Agencies Release Action Plans for Implementing New Performance Goals
Beth Cobert, OMB Blog
The Administration has released detailed action plans for the fifteen CAP goals – eight of which make up the core of the President’s Management Agenda.

How Government’s Using Behavioral Economics to Get People to Make Better Decisions
J.B. Wogan, Governing
Federally funded projects in several states and localities are testing ways to use convenience and peer pressure to get prison inmates and people who owe child support to make better decisions.

Innovation Is a Team Sport
John Kamensky, Business of Government
What is the secret sauce for creating an innovation culture in an agency?

How agencies can accelerate innovation
Jerry Harrison, Federal Computer Week
GSA’s 18F and similar programs promise to jump-start innovation efforts at agencies, and here are five ways to ensure their success.

What 18F aims to accomplish
Lena Trudeau, Federal Computer Week
Rather than skirting the federal procurement system, GSA’s 18F is designed to address challenges head on.

Performance Budgeting
Improving Your Budgets Through Performance Information
An interview with Dr. John Whitley about his report “Four Actions to Integrate Performance Information with Budget Formulation.”

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Center for Accountability and Performance (CAP) Fellowship Announcement
Social Equity Performance Measures
Application Deadline: September 15, 2014

The issues of Equity and Social Justice have long been important social and academic areas of passion and intellectual interest. As part of the evolution of social equity issues in the public policy arena, there is interest in advancing the understanding of appropriate community level indicators and policy and program-level performance measures to advance discussion, thinking, and action. The American Society of Public Administration’s Center for Accountability and Performance in collaboration with the National Academy of Public Administration’s Social Equity in Governance standing panel are chartering this project to identify promising approaches for measuring and advancing the measurement of social equity.

Project Scope: This project is designed to capture the current “state of the field” on social equity performance measurement. The project is to be based on an inventory of current social equity frameworks, indicator systems, and performance measurement practices by federal, state and local governments. Ideally, the work will provide a balance between academic and practitioner perspectives drawing from academic literature and empirical operational experiences. Work should address the breadth of social equity measurement, including national and community level indicators as well as programmatic and outcome-level performance measurement systems.

CAP Research Fellows: CAP has a practice of enabling academics and professionals to be designated as CAP Research Fellows for projects related to the mission of the organization. This project anticipates the designation of at least two CAP fellows: one from an academic institution and one from a public sector/nonprofit organization. CAP provides technical assistance, links fellows to researchers and practitioners in performance measurement, and disseminates research reports by fellows. CAP Fellows are uncompensated.

Project Sponsors:
 Susan T Gooden, Virginia Commonwealth University, Wilder School of Government and Public Affairs; ASPA Vice President and NAPA Fellow (
 Blue Wooldridge, Virginia Commonwealth University, Wilder School of Government and Public Affairs; NAPA Fellow and Chair of NAPA’s Standing Panel on Social Equity in Governance (
 Michael Jacobson, Deputy Director for Performance and Strategy, King County WA; CAP Vice President (
 James H. Svara, Visiting Professor, School of Government, University of North Carolina-Chapel Hill, NAPA Fellow (

For further details and information, please see the link below:

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