Accountability and Performance Weekly – August 9-15

Performance Management
The “-Stat” Movement Turns Twenty
John Kamensky, Business of Government
In his new book on the PerformanceStat model, Harvard’s Bob Behn concludes that the PerformanceStat leadership strategy does improve performance, when adapted thoughtfully to an organization’s environment.

OMB launches digital services team to guide IT projects
Adam Mazmanian, Federal Computer Week
The administration has launched the U.S. Digital Service, a team of experts based inside OMB to improve IT procurement and agencies’ efforts to design public-facing online services.

OMB wants lessons to endure in new Digital Service Office
Jason Miller, Federal News Radio
The administration is making the concept of an IT rescue team a long-term fixture.

Six ways government can use incentive prizes to spur innovation: An interview with Jesse Goldhammer, Principal, Deloitte Consulting
Andy Feldman, Gov Innovator Blog
Incentive prizes — also known as prize competitions or challenges — are increasingly being used to spur innovation and address key challenges by public agencies at the federal, state and local levels.

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Accountability and Performance Weekly – August 2-8

Performance Management
Doing What Works: Governing in the Age of Big Data
Martin O’Malley, Public Administration Review
Big Data is forever changing the way we manage, market, and move information. In Maryland, it is also changing the way the state is governed.

Accumulated Wisdom
John Kamensky, Business of Government
The Urban Institute’s Harry Hatry is one of the pioneers of the late 20th century performance measurement movement. He has just released a new guide on transforming performance measurement that sums his best practical advice in one place.

Washington State Agencies Report to Legislature on 2014 Efficiency Improvements
Hans Stropo, Plan Washington
In the first five months of this year Washington State government agencies completed more than 100 efficiency-improving initiatives to tighten operations and improve return on investment for taxpayers.

Government Problems and the Power of Prizes
Bill Eggers and Anesa Parker, Governing
There’s a reason the public sector is increasingly turning to competitions for innovative solutions. They work.

When Innovation Isn’t Glamorous
Ron Littlefield, Governing
We need to make the case for the glitzless but still innovative initiatives.

‘Pay for Success': a Better Way to Deliver Social Services?
Charles Chieppo, Governing
The idea of shifting the risk of failed initiatives from taxpayers to investors is catching on.

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Accountability and Performance Weekly – July 26-August 1

Performance Management
Transforming Performance Measurement for the 21st Century
Harry Hatry, Urban Institute
Modern technology and the considerable demand for information on progress in achieving the outcomes of public programs and policies are creating major opportunities for considerably improving the usefulness of performance information.

Goal Leaders: An Innovation That Works
John Kamensky, Business of Government
A new GAO report on the roles and responsibilities of Agency Priority Goal Leaders seems to confirm that this innovation seems to work.

Using logic models, a key building block of results-focused programs: An interview with Tom Chapel, Chief Evaluation Officer, Centers for Disease Control and Prevention
Andy Feldman, Gov Innovator Blog
Logic models provide a type of map for programs about where they want to go and how they plan to get there.

Innovation the NASA Way: What’s Your Mission?
Rod Pyle, Government Executive
It doesn’t take a space race to inspire your team to think and act boldly.

Innovation — even in a bureaucracy!
Federal Computer Week
Graphic defining several approaches to breakthrough innovation.

Philadelphia Opens Innovation Lab for City Employees
Tod Newcombe, Government Technology
The learning space represents an ongoing strategy by Mayor Michael Nutter to institutionalize a new way of problem solving within city government.

Open Government
Socrata’s Open Data Network: A Hub to Connect the Public and Private Sectors
Jason Shueh, Government Technology
San Francisco is collaborating with Socrata on a new open data network that intends to be a hub for data sets across industries.

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Accountability and Performance Weekly – July 19-25

Performance Management
High Turnover Hinders Progress on Agency ‘Priority’ Goals
Charles Clark, Government Executive
The officials designated as point persons for achieving progress toward agency priority goals are hindered by heavy turnover, spotty information sharing and flawed performance plans.

When Performance Measurement Goes Wrong in Government
Philip Joyce, Governing
Scandals over falsified performance data compromise efforts for greater accountability. But there are lessons to be learned.

What ‘Moneyball for Government’ really means
Steve Kelman, Federal Computer Week
Steve Kelman argues that there are two distinct flavors of this data-driven assessment — and that their advocates don’t talk nearly as much as they should.

Turning big data into better health outcomes
John Moore, Federal Computer Week
Population health management involves identifying populations, assessing their disease status and developing appropriate responses. Those activities require access to data — and plenty of it.

Assessing Trust in Cross-Agency Networks
John Kamensky, IBM Center for the Business of Government
“Trust but verify” was President Ronald Reagan’s mantra during the Cold War. But today, “trust” is a key element to creating effective cross-agency networks to get things done. But what, exactly, is “trust,” and how do you know what to look for?

Can 28 nations collaborate online?
Sean Lyngaas, Federal Computer Week
NATO is undergoing a “cultural shift” toward using IT that encourages intra-organization collaboration.

Rep. Latham wants to beef up agency performance requirements
Stephanie Wasko, Federal News Radio
Rep. Tom Latham’s (R-Iowa) “Lean and Responsive Government Act” requires agencies to use continuous process improvement measures for better efficiency and effectiveness.

Agencies need to put laser focus on business optimization
Beth McGrath, Federal News Radio
The current fiscal environment requires different, more strategic, thinking about how to make budget decisions and achieve the mission within the fiscal targets that are provided without disrupting the mission.

Budget Office Decentralizes Cost-Cutting Contest
Charles Clark, Government Executive
Agencies will now be in charge of collecting practical cost-savings ideas from their employees for the annual SAVE Award, rather than channeling all proposals through OMB.

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Accountability and Performance Weekly – July 12-18

Performance Management
Getting the Most from Strategic Reviews
Interview with Robert Shea, Principal in Grant Thornton Public Sector Practice, about the importance of strategic reviews.

Why successful performance measurement starts with considering purpose: An interview with Bob Behn, Professor, Harvard Kennedy School
Gov Innovator
As Bob Behn of the Harvard Kennedy School notes, performance measurement is not an end in itself. Instead, it can be helpful in achieving specific managerial purposes such as to evaluate, control, budget, motivate, promote, celebrate, learn and improve.

Articles on 2015 CAP Goals
Federal News Radio
Federal News Radio has released a series of articles on eight identified areas: people and culture, customer delivery, strategic sourcing, smarter IT delivery, shared services, open data, lab-to-market, and benchmark and improve mission-support operations.

Why Government Fails So Often
Timothy Clark, Government Executive
Analyzing programs that falter in an effort to lay the groundwork for success.

Using predictive analytics and rapid-cycle evaluation to improve program design and results: An interview with Scott Cody, Vice President, Mathematica Policy Research
Gov Innovator
What are predictive analytics and rapid-cycle evaluation and how can public agencies and programs use them to improve program delivery and outcomes?

Government contests come of age
Steve Kelman, Federal Computer Week
Steve Kelman looks at the amazing growth of agency “challenges” over the past decade, and the valuable lessons gleaned in a recent study.

OMB aims to keep launch of digital A-Team on track
Jack Moore, Federal News Radio
The success of the Obama administration’s revamped agenda for IT reform could hinge on whether a plan to start up a digital-services “A-Team” within OMB stays on track.

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