Accountability and Performance Weekly – September 7-13

Analytics/Evaluation
How a new federal strategy will help government fuel its mission
Andrew Eversden, Federal Times
The way government operates is changing in a world that is driven by data.

Management
Weichert: Agencies Should Include Experts in Hiring Process
Erich Wagner, Government Executive
Guidance from the Office of Personnel Management encourages a renewed focus on competencies, rather than “minimum qualifications.”

Senate confirms Cabaniss as new permanent OPM director
Nicole Ogrysko, Federal News Network
The Senate confirmed Dale Cabaniss to be the permanent director of the Office of Personnel Management, following nearly a year of acting leadership from the Office of Management and Budget.

Collaboration
Filling the Gaps in Collective Impact
Jennifer Blatz, Meg Long, Justin Piff, and Bridget Jancarz, Stanford Social Innovation Review
Nine supporting activities that can help make “collective impact” approaches more nuanced and rigorous.

Customer Service
GSA Seeks to Simplify Citizen Survey Work for High-Impact Agencies
Frank Konkel, Nextgov
GSA will usher certain agencies through Paperwork Reduction Act regulations to meet the administration’s customer experience goals.

Innovation
GEAR Center’s First Projects Focus on Government’s Perennial Workforce Issues
Aaron Boyd, Nextgov
The research center’s first challenge winners aim to fill government openings with alternative talent and beef up the workforce’s data skills.

Government steps out on ‘nudges’
Steve Kelman, Federal Computer Week
Years after OMB began pushing the idea of soft paternalism in federal programs, a GSA office is quietly leading cutting-edge efforts.

GAO Launches New Unit to Prepare Congress for the Future
Aaron Boyd, Nextgov
The Center for Strategic Foresight held its first conference, focused on two problems closer to the present than the future: deep space and deepfakes.

Leadership
Why agencies are mapping out new and improved leadership development models
Nicole Ogrysko, Federal News Network
Both the Department of Veterans Affairs and the Office of Personnel Management are building new leadership development models for a modern era.

Posted in Uncategorized

Accountability and Performance Weekly – August 24-September 6

Management
OMB’s CyberStat program is ‘evolving’
Derek Johnson, Federal Computer Week
Following an audit that found OMB could be making better use of the cybersecurity reviews, Federal CISO Grant Schneider said agency is looking at revamping the program ahead of next fiscal year.

How Satellite Technology is Helping the Government Make Data-Driven Decisions
Douglas Postman, Nextgov
Overhead space systems can capture and deliver visual data far more effectively than ever before.

Treasury Dept. to overhaul CFO role with focus on data-driven decision-making
Jory Heckman, Federal News Network
The President’s Management Agenda addressed the need for agencies to overhaul their approach to customer experience, but the Treasury Department has drafted a plan to put those ideas into practice.

Can the civil service be broken?
Jeff Neal, Federal News Network
The author says he didn’t used to think so, but the recent USDA situation makes him think the civil service might in fact be broken.

Analytics/Evaluation
Promoting Chief Data Officers in Data Strategy Will Lead to a Major Government Transformation
Jane Wiseman, Data Coalition
The author, CEO at the Institute for Excellence in Government, offers her perspective on the Fderal Data Strategy and recommendations for facilitating data literacy and data leadership in government.

Innovation
For DOD, Innovation Isn’t the Problem. So What Is?
Aaron Boyd, Nextgov
Three officials from varying military offices focused on innovation asserted that the department’s research and development game is strong, it’s the follow-through that causes problems.

The Trump Administration’s Plan to Usher in ‘Second Bold Era’ of Science and Technology
Aaron Boyd, Nextgov
The administration’s lead budget and science policy shops released an outline of funding priorities to maintain America’s competitiveness through research and development of new technologies.

DHS, OMB prep bug bounty rollout
Derek Johnson, Federal Computer Week
The agencies are seeking public comment on how to structure information collection activities related to its new vulnerability disclosure program.

Posted in Uncategorized

Accountability and Performance Weekly – August 17-23

Management
People Don’t Always Behave Rationally—Agencies are Learning to Plan for That
John Kamensky, Government Executive
Officials are increasingly leveraging the power of behavioral science to enhance program performance.

After successful first cohort, CIO Council looking to expand, sustain cyber reskilling academy
Nicole Ogrysko, Federal News Network
The first cohort of the Cybersecurity Reskilling Academy has helped the administration identify some promising successes and some tough challenges, which federal CIO Suzette Kent said will inform future iterations of the program and other training initiatives.

Analytics/Evidence
4 Recommendations for a Strong Federal Data Strategy
Dan Tucker, Nextgov
We can expand upon the recommended actions to ensure federal agencies leverage data to advance their missions.

Collaboration
Defense Department Inaction Is Hurting Effort to Improve Pentagon Efficiency
Courtney Buble, Nextgov
Officials are nearly two years late in meeting some congressional requirements.

Customer Service
The Problem With One-Stop Government
Stephen Goldsmith, Governing
It was a big improvement for permitting and other forms of service delivery, but it’s already outdated. The new goal should be no-stop government.

Innovation
Agencies have a lot of options to find innovation, it’s a matter of using them
Jason Miller, Federal News Network
Officials coordinating the implementation of the Customer Experience Cross-Agency Priority Goal and OMB’s GEAR Center are spearheading different approaches to bringing new thinking into the government.

4 modernization best practices
David Egts, Federal Computer Week
To support long-term modernization initiatives, agencies must invest in skilled staff and open, automated and collaborative processes.

Posted in Uncategorized

Accountability and Performance Weekly – August 10-16

Analytics/Evidence
The Opportunity Agencies Should Seize
Andrew Feldman, Government Executive
Federal agencies are now required to produce learning agendas. Here’s how to make them useful.

Collaboration
Better Collaboration Tools Need Better Security
Joe Lazzaro, Nextgov
Building new technology on a faulty foundation can be a recipe for disaster.

Customer Service
Why CX in government is no longer optional
Allison Mataya, Federal Computer Week
In the era of big data, comprehensive CX programs are recommended for any enterprise to understand every aspect of customer interaction and perception.

Innovation
Decoding the Language of Behavioral Science for Government Officials
John Kamensky, Government Executive
Before the techniques can be used to improve program outcomes, it’s helpful if we can agree on what the terminology actually means.

Energy Department’s New Innovation Center Will Be a Testbed for New Reactor Tech
Aaron Boyd, Nextgov
The National Reactor Innovation Center will bring all stakeholders together to build and test—and ultimately field—new ideas in nuclear energy production.

Leadership
First-Ever Winners of Theodore Roosevelt Government Leadership Awards Announced
Tom Shoop, Government Executive
Honorees are an all-star team of distinguished federal officials and industry partners.

Posted in Uncategorized

Accountability and Performance Weekly – August 3-9

Management
State Department Reforms Have Been Hindered by Changes in Staff and Priorities, Watchdog Finds
Courtney Buble, Government Executive
One initiative is complete, 13 are ongoing, two were stalled and one was terminated, GAO says.

Analytics/Evidence
Agencies are now required to have a chief data officer. Do they?
Tajha Chappellet-Lanier, FedScoop
As of July 13, all CFO Act agencies were to have appointed a nonpolitical chief data officer.

Draft Federal Data Strategy Action Plan a Good Start, but Needs Improvement
Data Coalition
The Draft Action Plan serves as a critical, cohesive document that has coalesced a government-wide conversation on the actionable priorities for supporting a successful Federal Data Strategy.

The Federal Data Strategy demands the right infrastructure
Nick Psaki, Federal Computer Week
The policies are now properly aligned, but successful execution will require structural changes.

A data scientist who is skeptical about data
Steve Kelman, Federal Computer Week
Data can mislead but the most common risk factors are relatively easy to spot.

Customer Service
4 CX Lessons Federal Agencies Can Learn from Their Peers
Zachary Trojak, Nextgov
There are several agencies making major strides in customer experience and other agencies could learn from their programs.

Innovation
Hackathon Aims to Enhance Veterans’ Care through Public-Private Innovation
Brandi Vincent, Nextgov
To kick off a D.C. Hackathon, agency and industry insiders weighed in on driving innovation through federal collaboration.

How technologists in government could shape better tech policy
Andrew Eversden, Federal Times
Policymakers need help in the face of rapidly changing technology.

Posted in Uncategorized