Performance Management
States Add a Human (Services) Touch to ‘Stat’
J.B. Wogan, Governing
Colorado is one of the few governments to employ the data-driven approach in human services. It’s helping the state tackle major problems.

Analytics/Evaluation
The future of prediction in an unpredictable world
Ben Berliner, Federal Computer Week
Agility and prediction are not mutually exclusive in government decision-making, according to a new study.

Collaboration
Bridging Governments’ Borders
Robyn Scott and Lisa Witter, Stanford Social Innovation Review
Connected policy is essential to solve society’s hardest challenges; here’s how to make it happen.

Customer Service
At the Heart of Impact Measurement, Listening to Customers
Tom Adams, Matt Ripley, and Ashley Speyer, Stanford Social Innovation Review
Investors looking for data on social impact should start by helping investees deliver a compelling value proposition.

Innovation
Startup Seeks Cities to Test Bonds that Put a Twist on Pay-for-Success
Ben Miller, Government Technology
Neighborly wants to try a kind of risk-reducing bond to finance infrastructure projects that have an element of uncertainty to them.

Open Government
OMB needs to raise its streamlining game, GAO says
Ben Berliner, Federal Computer Week
GAO finds that the Office of Mangagement and Budget has not been keeping up with reporting requirements.

Reorganization
Former agency execs weigh ‘serious’ reorg recommendations
Meredith Somers, Federal News Radio
Though agencies’ final reform plans are due to OMB by September as part of the 2019 budget proposal, agencies will still need to think about how they will more specifically address their respective reform plans.

How Trump Can Successfully Reorganize the Government
Eric Katz, Government Executive
To successfully implement its plan to reorganize government, the administration should empower federal leaders and agencies.

Posted in Uncategorized

Accountability and Performance Weekly – August 5-11

Performance Management
GSA Updates Plan for Improving Employees’ Job Performance as Part of Reorg Strategy
Charles Clark, Government Executive
The General Services Administration updated its internal employee performance improvement plan to focus on “linking individual performance to organizational goals, clarifying performance expectations, and providing appropriate and timely recognition of exceptional performance.”

Setting Goals Around Tasks, Not Outcomes, is the Best Way to Improve Performance, a Study Shows
Oliver Staley, Government Executive
A new study suggests three possible reasons why task-based goals could work better than performance goals.

Where High Performance Happens: In the Trenches
Howard Risher, Governing
Public employees know what needs to be done. Managers are the key to a trusting environment that empowers workers.

Open Government
How a Transparent Process Made Federal Spending Transparency Possible
Christina Ho, Rob Cook and Bryce Pippert, Nextgov
Treasury’s charge was to track nearly $4 trillion in annual spending on a quarterly basis and link data from disparate functions and systems—managed by over 100 individual federal agencies—into one common standard.

Reorganization
What’s next for agency reorg plans?
Chase Gunter, Federal Computer Week
As agencies wrap up their reorganization plans, successful reforms will prioritize mission delivery over simply slashing the workforce — but proposed budget cuts and leadership vacancies pose additional challenges.

Agencies pull back curtain for peak at how they tackle reform plans
Meredith Somers, Federal News Radio
As agencies prepare to submit the final versions of their reform strategies to OMB some of them are showing a few cards around their process and priorities.

Trump Agency Reforms Are Called the Most Exciting Opportunity in Years
Charles Clark, Government Executive
Officials and consultants offer a peek into still-unreleased reorganization plans.

Federal overseers keeping close watch on how agencies engage employees through reorg
Meredith Somers, Federal News Radio
Workforce watchdogs are offering advice to agencies on how to preserve skillsets and promote personnel practices.

Risk Management
Risk Management Isn’t Just for the Finance Staff
John O’Connor, Government Executive
Operational leaders have an opportunity to align resources against their greatest vulnerabilities.

Posted in Uncategorized

Accountability and Performance Weekly – July 29-August 4

Analytics
100+ Government  Mechanisms to  Advance the Use of  Data and Evidence  in Policymaking: A Landscape Review
Results for America
This report surveys strategies and mechanisms that governments across the world are using to advance and institutionalize the use of data and evidence in policymaking.

Legislation Makes Data-Driven Decision-Making Part of Indiana’s Cultural Governance Fabric
Eyragon Eidam, Government Technology
New legislation is doing more than outlining the guidelines for state agency data sharing; it’s also strengthening the culture that comes with it.

Collaboration
4 Ways Implementation Support Centers Assist in the Delivery of Evidence-Based Programs
Sarah Dube, Pew Charitable Trusts
A new report from the Pew Charitable Trusts details how some states have created “implementation support centers” to help non-profit service providers and local government with implementing new programs.

What Does the Public Think About Cross-sector Collaboration?
Neil Britto, Stanford Social Innovation Review
Insights gleaned from focus groups exploring the public’s views of cross-sector collaboration can help practitioners better communicate their work.

Innovation
An update on the use of impact bonds around the would: An interview with Emily Gustaffson-Write, Fellow, Center for Universal Education, The Brookings Institution
Andy Feldman, GovInnovator Podcast
Social Impact Bonds or Pay for Success projects draw on private sources of capital to fund preventive services, with governments acting as the outcome funders, paying back the money with a profit if specific targets are met.

Posted in Uncategorized

Accountability and Performance Weekly – July 22-28

Performance Management
Insights from C-Stat in Colorado at year 5: An interview with Reggie Bicha, Executive Director, Colorado Department of Human Services
Andy Feldman, GovInnovator Podcast
The Colorado Department of Human Services recently celebrated five years of C-Stat, its performance management and leadership strategy and one of the leading examples in the U.S. of data-informed decision making in human services.

The Performance Revolution Government Needs
Howard Risher, Government Executive
When the brand of government is unattractive to top talent, it should be a reason for reform.

How Agencies Can Deliver Better Results for Less Money
Thomas Romeo, Government Executive
Contractor compensation should be tied to how well vendors deliver on program outcomes.

Analytics/Evaluation
To fight fraud, follow the data
Ben Berliner, Federal Computer Week
Federal program managers are being urged to use data analytics and information sharing to sniff out fraud, abuse and improper payments.

How Federal Agents Took Down a $1.3 Billion Health Care Fraud Scheme
Frank Konkel, Nextgov
Using sophisticated data analytics, busts are getting bigger.

Open Government
Can Government Earn Citizens’ Trust?
Donald Kettl, Government Executive
Transparency advocates believe openness is essential, but it’s a lot more complicated than that.

Reorganization
How Quality Data Equips Federal Leaders for OMB’s Reorganization Plans
Christian Hoehner, David Paschane, Kevin Kosar and Eric Hannel, Nextgov
By offering significant political cover, the OMB order creates the ideal environment for proactive leaders to re-examine the fundamentals of our government’s operational capabilities, performance management and outcomes.

Posted in Uncategorized

Accountability and Performance Weekly – July 15-21

Performance Management
How to Avoid Four Fatal Flaws When Designing Your Government Performance Management System
Prajapati Trivedi, Business of Government
Most performance management systems suffer from serious conceptual flaws that have regularly proven to be fatal.

New Law Aims To Cut Red Tape
Jack Corigan, Government Executive
Achieving the aims of the Program Management Improvement Accountability Act may be hampered by vacancies at OMB.

Analysis/Evaluation
Education Department innovation and research grants program seen as successful model
Corinne Lestch, EdScoop
The grant program gets high marks in a new study for relying on “tiered evidence” as a basis for awarding funding for education innovations.

Launching an applied research team within city government
Andy Feldman, GovInnovator Podcast
In 2016, the District of Columbia launched The Lab @ DC, to embed the scientific method into the heart of day-to-day governance of the city to provide decision makers with high-quality evidence.

How New Zealand links data from public data sets to address important policy challenges
Andy Feldman, GovInnovator Podcast
Statistics New Zealand is known as a leader in linking data from different data sets in order to enable research and insights into important and complex policy challenges with the goal of improving outcomes for New Zealanders.

Reorganization
NAPA report calls for overhaul of civil service system
Chase Gunter, Federal Computer Week
Calling the government’s human capital system “fundamentally broken,” a new report calls for a federated system that focuses on staffing agencies to help them achieve their missions.

Nine Major Agency Reform Proposals in the House GOP Budget
Eric Katz, Government Executive
Eliminating programs, restructuring agency components, streamlining hiring and more.

Posted in Uncategorized