Accountability and Performance Weekly – November 14-20

Performance Management
Creating a Culture of Accountability
Stewart Riff, Government Executive
How to set up a performance system of feedback and follow through.

A Conversation With Gary Blackmer, One of America’s Performance Management Leaders
Katherine Barrett and Richard Greene, Governing
Gary Blackmer talks about auditing police, changes in the field and the toughest parts of the job.

Evidence at the Crossroads Pt. 4: The Obama Behavioral Insights Team, an Important Addition to Evidence-based Policy
Ron Haskins, William T. Grant Foundation
Six evidence-based initiatives started by the Obama administration are now supporting well over 1,400 programs at the local level.

Making Innovation Labs Work
Darcie Piechowski, Business of Government
Organizations are increasingly embracing Innovation Labs to leverage new ideas in a practical, actionable way and as a means for moving government forward.

Does Pay for Success Work? Define ‘Success’
Patrick Lester, Government Executive
Performance-based experiments net mixed reviews.

GovNext: Massachusetts Tests Statewide Innovations Through Short-Term Projects
Jason Shueh, Government Technology
Massachusetts is embracing civic tech through its new GovNext initiative.

Customer Service
The Building Blocks of Customer-Centric Government
Pedro Nava and David Beier, Governing
With new tools at their disposal, governments have the opportunity to create a golden age of citizen engagement. That could do a lot for trust in government.

Posted in Uncategorized

Accountability and Performance Weekly – November 7-13

A bold proposal to catalyze progress on key social policy challenges, called the Ten Year Challenge: An interview with Jeffrey Liebman, Professor, Harvard Kennedy School
Andy Feldman, Gov Innovator Blog
A bold proposal, called the Ten Year Challenge, calls for selecting ten important social challenges and then having the federal government fund ten communities or states to address each challenge, while rigorously evaluating the results. The goal would be to generate a few breakthrough approaches that could be scaled up.

The Hidden Cost to ‘Pay for Success’
Liz Farmer, Governing
Nonprofits have discovered a hidden cost in preventative social programs that’s keeping many from even trying to start one.

How The Science of Human Behavior is Reshaping Government
Dave Nussbaum, Government Executive
Although behavioral insights are commonly used by companies in the private sector, introducing them into the federal government can be very difficult.

Open Government
Volunteering for government: The case of the $1 code
Steve Kelman, Federal Computer Week
The real lesson from 18F’s recent reverse auction is about citizen engagement, not contracting.

Posted in Uncategorized

Accountability and Performance Weekly – October 31-November 6

Performance Management
Improving Local Government Performance in Louisville: ‘It’s All About The People’
Bill Lucia, Route Fifty
The deputy director of performance management in Kentucky’s largest city shares some tips about developing and keeping talented staff.

Improving Engagement Scores Is the Wrong Goal
Howard Risher, Government Executive
A better measure would be employees’ impact on agency performance.

The Other Pay for Success: The Promise and Peril of Paying for Outcomes
Patrick Lester, Social Innovation Research Center
Outcomes-based funding – payments to social service and other providers based at least in part on the results they achieve – is an idea that has been around for decades. Unfortunately, the history of this other version of pay-for-success has been far from universally positive.

Outcomes-based government: New mindset for 21st century solutions
Jim Shelton and Marta Urquilla, The Hill
Government has a responsibility to ask whether its investments had an impact, and how much relative to costs. To do so requires shifting to a new mindset.

National Science Foundation building big data hubs, spokes
Aaron Boyd, Federal Times
The National Science Foundation announced a set of grants and a slate of upcoming solicitations to boost its big data capabilities and forward the progress of science.

Obama wants regulations to be effective, but agencies are ignoring his orders, study finds
Lisa Rein, Washington Post
According to a new analysis, few regulations are ever tracked for how well they’re working.

White House Announces Inaugural Participants in Program to Develop New Federal Leaders
Eric Katz, Government Executive
Fellows went through “rigorous” selection process and come from “all walks of life,” OPM says.

Posted in Uncategorized

Accountability and Performance Weekly – October 24-30

Performance Management
Goal Power: Use It, or It’s Useless
Shelley Metzenbaum, Government Executive
If cross-agency priority goals are viewed as an annoying requirement, they won’t work.

A Tipping Point on Evidence-Based Policymaking
Susan Urahn, Governing
More and more, governments are turning to data to answer a crucial question: What works?

Strengthening Connective Links in Government
John Kamensky, Business of Government
Over the past five years, the Obama administration has pursued a host of innovation-fostering initiatives that work to strengthen the connective links among and within federal agencies.

Applying behavioral insights through the EAST (Easy, Attractive, Social, Timely) framework: An interview with Simon Ruda, UK Behavioral Insights Team
Andy Feldman, GovInnovator Blog
How can public leaders apply the insights of behavioral economics and other behavioral sciences to improve results? A simplified framework for the application of behavioral insights provides a useful way to start.

Open Government
Agencies still searching for a way out of their own data silos
Nicole Ogrysko, Federal News Radio
Agencies are still opening up and tying together data within their own individual silos. Breaking down those walls and drawing connections between them will take more time, as agencies implement the DATA Act.

Presidential Transition
Report outlines road map for 2017 administration
Carten Cordell, Federal Times
The Partnership for Public Service has partnered with The IBM Center for The Business of Government to develop a management roadmap for the next administration.

Posted in Uncategorized

Accountability and Performance Weekly – October 17-23

How to enable coordination and integration among agencies
Dan Chenok and Alan Howze, Federal Times
How can the next administration overcome the obstacles that make it difficult to achieve enterprise government?

Innovation redux: How GSA helps the government change
Steve Kelman, Federal Computer Week
To bring about change a critical element is the presence of governmentwide entities with the capacity to facilitate change, by acting as cheerleaders for innovation and providing technical assistance to agencies.
The Rise of Agency Innovation Labs
Hallie Golden, Nextgov
The White House wants more federal agencies to tap into creative ideas from their employees’ heads by launching innovation labs.
Civic Graph Charts the New World of Civic Tech
Jason Shueh, Government Technology
Microsoft’s innovation teams launch a map of crowdsourced insights for civic tech leadership and organizations.

Open Government
How the Data Act reveals what agencies don’t know
Zach Noble, Federal Computer Week
Can centralized, standardized looks at agencywide data uncover challenges and opportunities that have always been lurking?
Making DATA Act Real Means Working Nights and Weekends
Charles Clark, Government Executive
Financial management leaders remain hopeful on standardizing data to measure program performance.
GSA Hackathon 2: twice as big and open to govvies
Zach Noble, Federal Computer Week
In a sequel to its spring hackathon, GSA awarded thousands in prizes to outside techies, and looked to bring some participants on board full time.

Posted in Uncategorized