Accountability and Performance Weekly – November 19-December 2

Performance Management
How Donald Trump Can Make Government Work Again
David Paschane, Government Executive
Why we need a federal chief performance officer.

What Mid-Size Cities Can Teach Feds About Performance
Patrick Lester, Government Executive
Successful data efforts require focus, buy-in and capacity.

What Academia Could Be Doing for Government
Howard Risher, Governing
Public administration schools’ research doesn’t have to be irrelevant. Business schools provide a model.

Analytics/Evaluation
IG: Challenges remain in GSA’s DATA Act implementation
Chase Gunter, Federal Computer Week
With about six months on the clock before the DATA Act implementation deadline, the General Services Administration still lacks the ability to reliably track spending and certify data submission.

Customer Service
Customer experience: A prescription for improving government performance
Greg Pellegrino and William D. Eggers, Federal News Radio
The authors provide examples of how agencies are improving citizen services.

Innovation
Structuring Innovation in the Next Administration
Hollie Russon Gilman and Jessica A. Gover, Stanford Social Innovation Review
How can policymakers, civic tech leaders, philanthropists, and social innovators reshape their approach to innovation, technology, and data so that the US government is more responsive and connected to the people?

Senators aim to codify Innovation Fellows ahead of Trump
Carten Cordell, Federal Times
Three senators are pushing a bipartisan bill to make an Obama-era innovation program law.

Presidential Transition
Donald Trump’s management agenda
Alan Balutis, Federal Computer Week
The president-elect has hinted at his management priorities.

Trump Names Transition Leaders for Government Management Agencies
Erik Katz, Government Executive
President-elect taps former Republican administration officials to head OMB, OPM and GSA “landing teams.”

Welcome to Washington. Are You Ready to Lead?
Dan Chenok, Government Executive
The new appointee’s guide to getting things done.

GSA to set up new training program to help appointees be better managers
Jason Miller, Federal News Radio
GSA releases a solicitation for a vendor to set up a political appointee orientation program. The National Academy of Public Administration says training is a big missing piece to the presidential transition.

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