The Center for Accountability and Performance (CAP) was established in 1996 by the American Society for Public Administration (ASPA) to address the requirement for all levels of government to move to performance-based, results-driven management. CAP aims to improve the practice of public service by helping public administration and nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results.
CAP provides education, training, advocacy, technical assistance, resource sharing, and research on promising practices in performance management. Its publications and training materials are available to ASPA members and non-members.
To improve the practice of public service by helping ASPA members and others acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing and research into best practices in performance management.
- Demonstrate the value of performance measurement and management to line managers, staff, elected officials and the public;
- Equip and motivate ASPA members to be learners of best practices and leaders of positive change;
- Identify successful practices in public sector performance management, both in the US and internationally; and
- Act as a central information source for strategic planning, performance measurement, and best practices research and techniques.
CAP is governed by a Chair and a nine-member Board of Directors. It is managed by the CAP Director who is responsible for the day-to-day operations of the Center and provides support to the Chair and Board of Directors.
Contact information for the CAP Chair, Board of Directors and CAP Director can be found on the Contact CAP page.