Welcome to ASPA-CAP
Welcome to the Center for Accountability and Performance website! CAP aims to improve the practice of public service by helping Public Administration and Nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Please browse the website to learn more about CAP.
Author Archives: aspacap
Analytics/Evaluation Evidence Provisions in the Trump Budget Patrick Lester, Social Innovation Research Center Highlights for some of the most prominent evidence-related programs. Pay for Success Legislation Becomes Law Patrick Lester, Social Innovation Research Center Legislation will create a new $100 … Continue reading
Analytics/Evaluation The Big Deal About Big Data Donald Kettl, Government Executive Ten reasons why big data is more than just the next step in the ongoing evolution in government performance. Justice taps big data in investigations Mark Rockwell, Federal Computer … Continue reading
Performance Management Next Steps in Improving Government Performance John Kamensky, Business of Government Have government reformers put the chicken before the egg? For years, their attention has been on improving performance by focusing on program results. Reflections on Reform: Implementing … Continue reading
Performance Management Which Management Initiatives Had the Biggest Impact Over the Past 20 Years? John Kamensky, Business of Government A new survey identifies four sets of management initiatives that have had the greatest impact on government management efforts over the … Continue reading
Customer Service How A Chief Customer Experience Officer Could Transform Government Martha Dorris, Government Executive Improving the public’s experience with government just makes sense. Innovation Here’s How to Stop Squelching New Ideas, Advisory Board Tells DoD Patrick Tucker, Nextgov A … Continue reading