Welcome to ASPA-CAP
Welcome to the Center for Accountability and Performance website! CAP aims to improve the practice of public service by helping Public Administration and Nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Please browse the website to learn more about CAP.
Author Archives: aspacap
Performance Management Government Already Has a Blueprint for Implementing Pay For Performance Howard Risher, Government Executive The National Geospatial-Intelligence Agency offers a success story. Analytics/Evaluation Could Pay for Success Help Make Bail Reform a Reality? Gloria Gong, Governing The funding … Continue reading
Performance Management Better Training Is Essential for Performance Management Howard Risher, Government Executive It’s not enough to identify and promote those with the promise to be effective supervisors—you also have to support them. Collaboration Why Collaborations Fail Jon Huggett, Stanford … Continue reading
President’s Management Agenda Why the President’s Management Agenda Is Different From Previous Plans Dave Mader, Government Executive A former federal executive and veteran of previous reform initiatives believes the current agenda has staying power. Analytics/Evaluation What Networked CDOs Can Bring … Continue reading
Analytics/Evaluation OMB Wants To Strengthen a Learning Culture in Government Andrew Feldman and Nick Hart, Government Executive Learning agendas help agencies set priorities for studies that government needs for future decisions. Customer Service Top OMB official: Agencies need to untangle … Continue reading
Customer Service Better Government Websites Build Trust with Citizens, Silicon Valley Lawmaker Says Jack Corrigan, Nextgov Rep. Ro Khanna’s customer-experience focused bill would require agencies to go all digital by 2020. Innovation Data Is Improving Government Services, But at What … Continue reading