Welcome to ASPA-CAP
Welcome to the Center for Accountability and Performance website! CAP aims to improve the practice of public service by helping Public Administration and Nonprofit professionals acquire the knowledge, technical skills and resources necessary to successfully manage for results. CAP achieves its mission through education, training, advocacy, technical assistance, resource sharing, and research into best practices in Performance Management.
Please browse the website to learn more about CAP.
Category Archives: Uncategorized
Customer Service Better Government Websites Build Trust with Citizens, Silicon Valley Lawmaker Says Jack Corrigan, Nextgov Rep. Ro Khanna’s customer-experience focused bill would require agencies to go all digital by 2020. Innovation Data Is Improving Government Services, But at What … Continue reading
Performance Management How to Improve your Organization’s Performance Stewart Liff, Government Executive Problems are generally caused by a multitude of issues, which are invariably connected. Analytics/Evaluation Data-driven policy bill stalls in the Senate Chase Gunter, Federal Computer Week A bill … Continue reading
Performance Management White House to Meet With Federal Agencies to Ensure Enactment of Trump’s Agenda Eric Katz, Government Executive The White House will soon meet with all federal agencies to review their strategic plans and evaluate whether they are meeting … Continue reading
Performance Management Officials Highlight Pay for Performance, Streamlined Firing in New Management Document Erich Wagner, Government Executive Inaugural quarterly management agenda report encourages more training and support for managers, as well as efforts to improve employee engagement. Is pay for … Continue reading
Analytics/Evaluation CBP leverages tech, data sharing to fight illegal opioids Mark Rockwell, Federal Computer Week New detection technology, as well as increasing shipping data sharing with China helps in the border fight against fentanyl, according to the Customs and Border … Continue reading