Accountability and Performance Weekly – March 31-April 6

President’s Management Agenda
How to Respond to the President’s Management Agenda
Steve Goodrich, Government Executive
The author writes that agencies should take a deliberate approach to this new opportunity.

Analytics/Evaluation
‘Data + Use = Value’ is the motto for new USASpending.gov
Jason Miller, Federal News Radio
The Treasury Department is launching a series of new data analysis tools to let people have access to a treasure trove of contracts, grants and other spending information.

Treasury Builds Data Lab To Inspire ‘Better Data, Better Decisions, Better Government’
Aaron Boyd, Nextgov
The Data Transparency Office went beyond the DATA Act mandate to build visualizations showing where agencies’ $500 billion in contract spending goes each year.

FDA, data analytics and the opioid crisis
Tom Temin, Federal News Radio
The Food and Drug Administration uses a big data analytics approach to better understanding prescription patterns and the opioid crisis.

Customer Service
Bill Would Create Federal Customer Service Standards
Frank Konkel, Government Executive
Once set, the legislation would also bake them into agency performance plans.

Innovation
Is DOD overlooking its own innovators?
Lauren Williams, Federal Computer Week
Silicon Valley has become synonymous with innovation, but government leaders might be missing out on what’s going on in their own labs.

Open Government
Digital Literacy Is at the Heart of a Thriving Smart City
Skip Descant, Government Technology
During the Smart Cities Conference thought leaders broke down the issues facing technology deployments and the importance of bringing constituents along.

Posted in Uncategorized

Accountability and Performance Weekly – March 24-30

President’s Management Agenda
President’s Management Agenda addresses key civil service issues
Jeff Neal, Federal News Radio
The author writes that with some refinement and added planning, the PMA could be a roadmap for more effective management in government.

Performance Management
With Pay for Performance, Money Is Not the Problem
Howard Risher, Government Executive
Strengthening the way employee performance is managed is critical.

Analytics/Evaluation
Evidence-Based Policy Meets Reality In Federal Agencies
Charles Clark, Government Executive
The Bipartisan Policy Center identifies 16 barriers to changing program evaluation culture.

Customer Service
The Question Governments Need to Ask: How Are We Doing?
Russ Linden, Governing
There is a range of customer-feedback tools, including very simple ones.

Innovation
How the U.S. Digital Service thrives in the Trump era
Chase Gunter, Federal Computer Week
The tech shop that grew out of the Obama-era Healthcare.gov fix-it squad appears to be a permanent fixture of government under the Trump administration.

How ‘Service Design’ Is Changing the Way Cities Work
J. Brian Charles, Governing
New York City is betting that it can learn important lessons from the way the private sector runs. The bet is starting to pay off.

Reorganization
Spending measure could disrupt Trump’s plans to cut agencies
Joe Davidson, The Federal Eye
A provision in the omnibus spending bill could sharply curtail the administration’s plans to reorganize the government.

Posted in Uncategorized

Accountability and Performance Weekly – March 17-23

President’s Management Agenda
Relaunch of President’s Management Agenda Touts ‘Getting ‘er Done’
Charles Clark, Government Executive
A “relaunch” of the president’s management agenda focuses on the execution of government modernization ideas.

OMB details 14 cross-agency priority goals in unveiling new President’s Management Agenda
Nicole Ogrysko, Federal News Radio
The President’s Management Agenda describes 14 cross-agency priority goals that the Trump administration will focus on in the coming years.

10 Things to Know about the President’s Management Agenda
Donald Kettl, Government Executive
The plan is different from the plans of previous administrations.

Management agenda: new bottle, old wine
Tom Temin, Federal News Radio
The idea of government catching up with efficient technology and offering commercial-grade service never goes out of style.

Analytics/Evaluation
Why Policymakers Should Learn to Be Data Analysts
Beth Simone Noveck and Sam DeJohn, Governing
To get the most out of evidence-based governing, they need training. More and more, it’s becoming available.

What Do State Chief Data Officers Do?
Pew Charitable Trusts
A look at the job that puts analytics to use in decision-making.

Innovation
What Government Really Can Learn from Business
Andy Feldman and Jim Manzi, Government Executive
Some agencies have begun to embrace disciplined innovation; others should follow.

Reorganization
Omnibus Puts Kibosh on White House Efforts to Unilaterally Reorganize Agencies, Shed Workers
Eric Katz, Government Executive
Provisions would block office closures, prevent workforce reductions.

Posted in Uncategorized

Accountability and Performance Weekly – March 3-16

Analytics/Evaluation
How HHS’s Data Science CoLab catalyzes employee innovation: An interview with Will Yang, CoLab Director, U.S. Department of Health and Human Services
Andy Feldman, Gov Innovator Podcast
The U.S. Department of Health and Human Services recently launched a pilot version of a new initiative called the Data Science CoLab, an eight-week-long data science training program.

Collaboration
Cutting Through the Complexity: A Roadmap for Effective Collaboration
David Ehrlichman, David Sawyer, and Matthew Spence, Stanford Social Innovation Review
Collaborations and networks rarely achieve their ambitious goals. Here’s what it takes to make them actually work.

Customer Service
Government’s Customer Experience Comeback
Eric Keller and Kathy Conrad, Government Executive
In its 2019 budget proposal the White House sent a strong signal that improving customer interactions with government will be a major management priority.

Innovation
In federal IT, no harm borrowing ideas that work
Jory Heckman, Federal News Radio
When it comes to adopting new technology and revamping online services to the public, federal agencies don’t always need to reinvent the wheel.

OPM says it’ll help agencies re-skill federal employees for jobs of the future
Nicole Ogrysko, Federal News Radio
In the coming months, OPM will have more guidance for agencies to better prepare their employees to handle new kinds of work.

Air Force giving $64 million to squadrons next week to spur innovation
Scott Maucione, Federal News Radio
The Squadron Innovation Fund gives the Air Force’s basic unit about $10,000 to $30,000 to start new programs and invest in new ideas.

Leadership
A hollow administration?
Alan Balutis, Federal Computer Week
Hundreds of top agency positions remain unfilled.

Are You Ready for Pay for Performance?
Alan Pentz, Corner Alliance
It is essential for leaders to establish clear goals.

Finally, Managing People Seems to be a Priority
Howard Risher, Government Executive
The failure of government to adopt strategies proven in other sectors has long been a mystery.

Management
Why OMB should change the name of the management agenda
Jason Miller, Federal News Radio
Each of the pillars of the management agenda will be driven by people.

What the President’s Management Agenda Will Say About IT, CIOs and Office of American Innovation
Aaron Boyd, Nextgov
The agenda will include bringing more people to the table and having OMB take the lead.

Open Government
Could The Open Government Movement Shut The Door On Freedom of Information?
Suzanne J. Piotrowski, Alex Ingrams and Daniel Berliner, Government Executive
Three scholars of government transparency look at a potential collision between the old freedom of information movement and the new open government movement. Is there room for both?

A Powerful Tool for Getting Citizens Involved
Feather O’Connor Houstoun, Governing
By engaging residents on issues of climate and weather, it demonstrates how program design can be improved and strengthened.

Citizen Engagement for the Long Haul
Myung Lee, Governing
By tapping their residents’ knowledge and creativity in sustained ways, cities can achieve more with less.

Are Open Data Efforts Working?
Adam Stone, Government Technology
State and local governments have poured time, money and resources into publishing data sets and building portals to facilitate access to this wealth of information. Are these open data initiatives succeeding?

Reorganization
7 Requirements for Successfully Managing Government Reform
Dave Mader, Government Executive
Public sector transformation can be successful if pursued the right way.

Posted in Uncategorized

Accountability and Performance Weekly – February 24-March 2

Performance Management
Agencies Reveal New Priority Goals in Budget
John Kamensky, Business of Government
The President’s FY 2019 budget released in mid-February was accompanied by a set of statutorily-required “Agency Priority Goals” and four-year strategic plans.

GSA merges shared services team and management councils into new office
Carten Cordell, FedScoop
GSA’s 2019 budget justification includes a request to help fund a new office merging the Trump administration’s shared services and performance management strategies.

Analytics/Evaluation
How States Use Data to Inform Decisions
Pew Charitable Trusts
A national review of the use of administrative data to improve state decision-making.

The Evolving Nature of State Data Work
Zack Quaintance, Government Technology
States have emphasized data work more lately — but where do they go from here?

Customer Service
Report: Effective Government Outreach Requires Social Media
Elizabeth Zima, Government Technology
The role of social media in citizen-government interactions has steadily increased in recent years as the public becomes more reliant on the medium for real-time information.

Open Government
How government data is at risk
Chase Gunter, Federal Computer Week
Open data advocates and former government employees have concerns about the fate of open government data, especially with budget and staffing cuts and surrounding topics that face increased politicization and contentiousness.

Posted in Uncategorized