Accountability and Performance Weekly – January 27-February 2

Performance Management
Next Steps in Improving Government Performance
John Kamensky, Business of Government
Have government reformers put the chicken before the egg? For years, their attention has been on improving performance by focusing on program results.

Reflections on Reform: Implementing Management Reform
John Kamensky and Mark Abramson, Business of Government
What are the lessons for successfully implementing management reforms?

Congress looks to make grant info DATA Act friendly
Chase Gunter, Federal Computer Week
New legislation fills in financial reporting gaps in the the Digital Accountability and Transparency Act.

Trump Team’s Evidence-Based Policy Efforts Lauded by Nonprofit Partner
Charles Clark, Government Executive
OMB’s guidance on foreign aid cited as model for agency implementation.

Does Congress Need an Evidence Office?
Patrick Lester, Social Innovation Research Center
Does Congress need an office to help it sort through the ever-growing body of research and analysis so that it can make its decisions more evidence-based?

The Gold (and Silver) Standard for Data-Driven Governance
Stephen Goldsmith, Governing
The cities that achieved the top grades in a new certification program have important things in common.

Government-Focused Information Exchange Goes Live
Theo Douglas, Government Technology
A new information network is putting the collective wisdom of public sector IT agencies within reach of their colleagues and trying to solve some of the big problems that vex government.

Customer Service
Citizen satisfaction with government services on the rise
Jessie Bur, Federal Times
American citizens are generally satisfied with the services the government provides them, according to a recent American Customer Satisfaction Index report.

Can DHS purchase innovation?
Derek Johnson, Federal Computer Week
At a reverse industry day, representatives from DHS and industry discussed what’s keeping government from innovating.

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Accountability and Performance Weekly – January 20-26

Performance Management
Which Management Initiatives Had the Biggest Impact Over the Past 20 Years?
John Kamensky, Business of Government
A new survey identifies four sets of management initiatives that have had the greatest impact on government management efforts over the past twenty years.

Data Is Valuable Only If Managers and Policymakers Will Use It
Adam Neufeld, Government Executive
There’s plenty of evidence about how well programs work, people just tend to ignore it.

Our Opportunity for More Data-Driven Nonprofit Program Evaluation
Tracey Gyateng & Beth Simone Novek, Stanford Social Innovation Review
To accelerate the ethical use of sensitive data, governments and universities are setting up new systems to give secure access to their researchers. However, if they want to be able to evaluate the full range of social service programs, they also need to make this data is useful to nonprofits.

Open Government
We Need A Plan for Federal Communications
Danielle Blumenthal, Government Executive
Trust in government is at an all-time low. Poor communication is one reason.

How Agency Leaders Can Seize the Opportunity to Reorganize Government
Tina Sung and Dee Dee Helfenstein, Government Executive
The Office of Management and Budget soon will begin tracking progress on President Trump’s executive order to reorganize the executive branch.

Strategic Planning
Strategic Foresight and Leadership
Michael Keegan, Business of Government
Strategic foresight is a key skill needed for leaders to be effective in meeting the challenges and demands of today and tomorrow.

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Accountability and Performance Weekly – January 13-19

Customer Service
How A Chief Customer Experience Officer Could Transform Government
Martha Dorris, Government Executive
Improving the public’s experience with government just makes sense.

Here’s How to Stop Squelching New Ideas, Advisory Board Tells DoD
Patrick Tucker, Nextgov
A preview of the Defense Innovation Board’s new recommendations for James Mattis.

Open Government
Misery Loves Bureaucracy: Why Technology Hasn’t Saved Government
Alexis Wichowski, Government Executive
Information-sharing tools work best in a culture of openness and collaboration.

Government Would Function Better if IGs and Congress Worked Together
Mallory Barg Bulman and Carlos Otal, Government Executive
Many important issues go unaddressed because of a lack of communication between the IG offices and Capitol Hill.

Posted in Uncategorized

Accountability and Performance Weekly – January 6-12

Doing Evidence Right
Shelley Metzenbaum and Steven Kelman, PA Times
Program evaluations should not be used primarily to define programs as “effective” or “ineffective,” but to help find ways to improve.

Making government services more efficient: Introducing the ‘evidence tool kit’
Robert Doar, AEI
Provides a set of findings and recommendations about data access and integration to guide policymakers and program managers on how to improve social service delivery.

What is the Trump Administration’s Evidence-Based Policymaking Stance? Confusing
Nick Hart, Bipartisan Policy Center
The cards are stacking up in a confusing and seemingly inconsistent way for the Trump administration on whether there is clear and unwavering support for evidence-based policymaking.

Trump Administration Terminates SAMHSA Evidence Clearinghouse Amid Questions About Its Objectivity
Patrick Lester, Social Innovation Research Center
The duties of the clearinghouse will be shifted to a new Policy Lab.

Building the Smarter State: The Role of Data Labs
Anirudh Dinesh, Medium
By connecting policy makers, government data owners and university data scientists, data and policy labs are helping government and the social sector get smarter and improve public policies and services through data science.

Pay for Systems Change
Jeff Shumway, Jake Segal, and Michael Etzel, Stanford Social Innovation Review
The real promise of pay-for-success lies in changing how government funds social services.

The Future Has Begun! Using Artificial Intelligence to Transform Government
Dan Chenok, Business of Government
A new report from the IBM Center and the Partnership for Public Service outlines the promise of AI to help government improve mission and program performance.

Artificial intelligence proves major time savings for federal employees
Jory Heckman, Federal News Radio
Federal agencies are embracing the idea of artificial intelligence, and in test cases, adopting machine learning has cut down on some of the tedious aspects of working with government data.

Report: Invest in AI, but ‘It’s Not Magic’
Jack Corrigan, Nextgov
Agencies should avoid moonshot goals, a report suggests.

OMB Deputy director of management nominee clears committee
Derek Johnson, Federal Computer Week
If confirmed, Margaret Weichert will have a hand in several major technology and workforce issues, including IT modernization, working with the federal CIO and serving as the point person for federal agency reorganization.

First CFO Survey of Trump Era Spotlights Skepticism Over Agency Reorganization Plans
Charles Clark, Government Executive
Most agency finance chiefs harbor doubts that the strategies will actually improve efficiency, though some see opportunity.

White House Sued Over ‘Cloaked’ Agency Reorganization Proposals
Eric Katz, Government Executive
The Trump administration is facing a lawsuit for its lack of transparency on its plan to reorganize federal agencies and reshape their workforces.

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Accountability and Performance Weekly – December 16-January 5

Cognitive Readiness: The Future for Success?
Dr. Jeffrey Talley, Business of Government
As government moves forward into the 21st century, emerging cognitive technologies can spur better mission performance.

DATA Act review finds errors in $2 billion of DHS transactions
Chase Gunter, Federal Computer Week
An oversight report found $1.9 billion in DHS transactions could not be linked to their corresponding award-level transactions for Q2 of FY2017, but the agency is pushing back on the findings.

Why Can’t Researchers and Policymakers Just Get Along?
J.B. Wogan, Governing
They rarely collaborate. But Jenni Owen, the policy director for North Carolina Gov. Roy Cooper, is part of a growing relationship between government and academia.

Air Force shells out $26K in daylong bug bounty event
Lauren Williams, Federal Computer Week
During a live-hacking event in New York City earlier this month, 25 security researchers uncovered nearly 60 unknown vulnerabilities.

Drivers Transforming Government: Digital
Dan Chenok, Business of Government
Optimizing new technology and infrastructure models, focusing on the user experience, and incentivizing innovators to modernize how government does business.

OMB’s New Deputy for Management Faces a Big Challenge
Howard Risher, Government Executive
The author argues that performance won’t improve until agencies have the flexibility to introduce more effective talent management practices.

Engaged Employees Requires Engaged Leaders
John Kamensky, Business of Government
Why is increasing employee engagement at work seen as such a big deal?

For High-Performance Government, Deputy Secretaries Need to Act Like Chief Operating Officers
Andy Feldman and Seth Harris, Government Executive
There is no substitute for a top leader’s focused attention—not memos from the executive suite, orders from OMB, or hearings by Congress.

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